How we handle information with care and purpose.

When you contact AS Medical Billing, we may collect information such as your name, email address, phone number, practice name, specialty, service interests, and the message you choose to send.

If you become a client, we may also receive business, operational, billing, payer, credentialing, and revenue cycle information needed to provide services.

Please do not include protected health information, patient records, claim files, insurance identifiers, or other sensitive patient details in public website forms or ordinary email unless a secure process has been established.

If our services require access to protected health information, we expect that access to be handled through appropriate agreements, secure workflows, and role-based operational controls.

We use submitted information to respond to inquiries, evaluate service fit, schedule conversations, provide requested billing support, manage client relationships, and improve our operational processes.

We may also use practice-level and operational information to identify denial trends, billing workflow issues, payer problems, documentation gaps, and reporting needs.

We do not sell personal information. We may share information with service providers or operational partners only when needed to support our business, deliver requested services, comply with legal obligations, or protect our rights.

When client service work involves healthcare data, sharing should be limited to authorized parties involved in billing, payer follow-up, compliance, operations, or other agreed service activities.

We use reasonable administrative, technical, and operational safeguards intended to protect information from unauthorized access, misuse, loss, or disclosure.

No website, form, email system, or internet transmission can be guaranteed fully secure. For sensitive billing or patient-related information, contact us first so an appropriate handling process can be arranged.

We retain information for as long as reasonably needed to respond to inquiries, provide services, maintain records, comply with legal or contractual obligations, resolve disputes, and support legitimate business operations.

Retention periods may vary depending on the type of information, client relationship, service requirements, and applicable obligations.

Our website may use basic technical data such as browser type, device information, pages visited, and similar usage details to understand website performance and improve the user experience.

If analytics or similar tools are used, they should be used to evaluate aggregate website behavior rather than to collect sensitive healthcare information.

You may contact us to request that we update, correct, or delete contact information you previously provided, subject to legal, contractual, operational, and recordkeeping requirements.

If you no longer want to receive communications from us, you may ask us to stop non-essential outreach.

We may update this Privacy Policy as our services, website, legal obligations, or operational practices change. The updated version will be posted on this page with a revised effective date.